What We Collect and Why
When you register, we collect the name, contact details, and identity verification documents you submit. When you transact, we record the payment method used — whether that is JazzCash, Easypaisa, or Raast — along with the transaction reference and amount, so we can match deposits to
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your account wallet and process withdrawals accurately. We also collect device identifiers, IP address, and session logs to keep your account secure and detect unusual access. We do not sell your personal data to third parties. Data shared with payment processors is limited to what those
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processors need to complete your transaction. Where local law in Pakistan requires us to retain records for a defined period, we comply with that requirement and delete data once the retention window closes. Our legal basis for processing is the performance of your account contract and,
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where applicable, compliance with financial regulations that apply to the regions we serve. If you have questions about a specific data category, our support team can walk you through what we hold on your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.